Rent Setting Engagement 2022-23

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Consultation has concluded

This review is part of our social and affordable rent-setting for the 12 months from April 2022.

When setting rent levels, we want to make sure we can keep maintaining and improving the homes we own while introducing other housing service improvements to benefit our tenants.

By taking part online you can check what any rent increase may mean for tenants and the Housing service overall. As a tenant, you can also tell us what you think our housing service priorities should be for the year from April 2022.

Lastly, you'll be able to submit comments or questions and get a response directly from our Housing team.

You can have your say from 25 November 2021 to 12 December 2021.

This review is part of our social and affordable rent-setting for the 12 months from April 2022.

When setting rent levels, we want to make sure we can keep maintaining and improving the homes we own while introducing other housing service improvements to benefit our tenants.

By taking part online you can check what any rent increase may mean for tenants and the Housing service overall. As a tenant, you can also tell us what you think our housing service priorities should be for the year from April 2022.

Lastly, you'll be able to submit comments or questions and get a response directly from our Housing team.

You can have your say from 25 November 2021 to 12 December 2021.

Consultation has concluded
  • Update from last year's engagement activity

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    In November and December 2020, Thurrock Council's Housing service and the Corporate Finance department published an online engagement portal for tenants to explain the rent setting process and what a rent increase would mean financially for the Housing Revenue Account. In-person engagement was not possible due to COVID-19 guidance.

    The portal recorded over 500 visits, received direct responses from 33 people and provided the opportunity for tenants to ask questions and voice any concerns that they had.

    Following the period of tenant engagement last year, and taking on board the feedback which residents shared, funding was identified and allocated for the priority areas which were highlighted - primarily repairs and planned maintenance.

    These included the external refurbishment of tower blocks and the continuation of the Transforming Homes programme. The delivery of these priority areas could only be made possible with the increase to rent which was agreed for the 2021/22 financial year.